Privacy Policy

Last Updated: 8/22/2024

 

At Full Send Event Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

1.1. Personal Information

 

We may collect personal information that you provide to us when you:

• Book our services

• Fill out a contact form

• Subscribe to our newsletter

• Interact with us on social media

• Communicate with us via email, phone, or other methods

This information may include, but is not limited to:

• Name

• Email address

• Phone number

• Postal address

• Payment information

• Event details and preferences

1.2. Non-Personal Information

 

We may also collect non-personal information automatically when you visit our website, including:

• IP address

• Browser type and version

• Operating system

• Pages you visit on our website

• Time and date of your visit

• Referral source

1.3. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

• To provide and manage our event planning services

• To communicate with you regarding your event, inquiries, or other requests

• To process payments and manage billing

• To personalize your experience on our website

• To send you marketing communications, including newsletters and promotional offers (you may opt out at any time)

• To improve our website, services, and customer experience

• To comply with legal obligations and protect our rights

3. How We Share Your Information

 

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, event venues, and vendors. These service providers are contractually obligated to protect your information.

• Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or if we believe that such disclosure is necessary to protect our rights or the safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

4. Data Security

 

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights

 

You have the following rights concerning your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information.

• Deletion: You can request that we delete your personal information, subject to certain exceptions.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

 

6. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

7. Children's Privacy

 

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Full Send Event Solutions - info@fullsend.com